An Exploration of Predictors of Organizational Citizenship Behaviour and its Significant Link to Employee Engagement
Dr.Nadeem Ahmed, Anwar Rasheed, Khawaja Jehanzeb

Organizational Citizenship Behavior (OCB) is presumed as one of the emerging management concepts that are being emphasized for the organizational effectiveness. This study aims to explore OCB and its significance for the organizations in present scenario particularly banking sector. Key predictors of OCB are identified through comprehensive literature review whereas qualitative research method is employed to explore the association. A model has presented by the researchers elaborating organizational citizenship behavior and its significant relation with Job satisfaction and commitment, employee engagement and human resource development climate (HRDC). It is proposed that well established predictors of OCB may lead to promote required behaviors among employees for improved performance and negative voluntary intentions.

Full Text: PDF

Copyright © 2014: All Rights Reserved.